LGN doesn't stop at move-in day. Manage your services, get support, explore what's coming — we're your concierge for every day that follows.
Use the quick links below to manage your internet, explore additional services, or get in touch with our team.
Questions about your plan, billing, speeds, or outages? Call us and we'll connect you with the right carrier team.
(855) 564-0720 →Something's not working? We troubleshoot, escalate, and stay on it until your issue is resolved. Real humans, real help.
Call or text us →Want to add renters insurance, security, storage, or another service from the LGN stack? We can help you get set up.
Browse available services →Still getting to know your neighborhood? LGN connects new residents with trusted local businesses in their zip code.
Talk to our team →We don't outsource resident support. When you call LGN, you reach someone who knows your account.
(855) 564-0720
Available Mon–Fri 8am–8pm ET
Sat 9am–5pm ET
tlg-alpha.com
Account info, service questions,
and general inquiries
Internet outages and
same-day service needs:
(855) 564-0720
We're building tools that make resident life easier every day — not just on move-in day.
Manage all your LGN services, track your internet status, and access your neighborhood guide — all from your phone.
Connect with neighbors, discover local events, and find recommended businesses in your new zip code.
Earn points every time you use an LGN service. Redeem for discounts, upgrades, and partner offers.
Real people. Real help. No hold music.